RED HOT Contributors


Building Successful Healthcare Patient Advisory Councils


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March 29, 2017 – Patient-centered care is a key component of current health system goals. But amidst patient portals, mHealth engagement apps, and patient satisfaction surveys, how can providers make sure these efforts truly serve the patient? For some healthcare organizations, the answer is a patient advisory council (PAC).

PACs, sometimes referred to as patient advisory boards, are groups of patients, caregivers, hospital leaders, and clinicians who work to identify patient needs. In PAC meetings, patients advise hospital leaders in ways to improve the patient experience and give feedback on current organization efforts.

Below, discusses the importance of patient advisory councils and how to implement a successful one.

Why are PACs important?

PACs are important because they allow patients to express what they


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