More Consumer-Friendly Platforms for Lower Drug Prices

More Consumer-Friendly Platforms for Lower Drug Prices

Earlier this year, I enjoyed a terrific call with a leader at GoodRx. There is so much to love about this company, its purpose, and the way that it is structured. Here are some financials/margins from FY 2020 – reported in Q4: Revenue of $550M (42% YOY) Adjusted EBITA...
Incivility in Today’s Healthcare

Incivility in Today’s Healthcare

The terms ‘treatment’ and ‘experience’ — we’ve heard of these so often in discussing patients. But what about the treatment and experience of doctors and nurses? Let’s set the stage by unpacking some statistics. These help reflect on...
The ‘PRICING’​ of healthcare is our next big challenge

The ‘PRICING’​ of healthcare is our next big challenge

Let me begin by acknowledging, with reservation, that our healthcare system holds some of the greatest people and talent in the world. As we are seeing through the coronavirus response, we’ve witnessed immense kindness, compassion, caring, and giving of...
Seeing the ‘healthcare consumer’ as MORE than the patient

Seeing the ‘healthcare consumer’ as MORE than the patient

Why would a hospital, health system, or other healthcare service business want a Chief Consumer Officer? It was a question asked to me from a healthcare executive during an exploratory call last week. In fact, I’m having a number of these ‘chin-wags’...
The Magic of Early Detection of Osteoarthritis

The Magic of Early Detection of Osteoarthritis

“Sometimes the most difficult thing is to be able to see the most obvious thing!” –Mehmet Murat Ildan It was more than 70 years ago when the Arthritis Foundation was formed. It’s purpose was in helping to curb what was then deemed “the oldest...