ABOUT DR. STEVE

(Click and listen to Steve’s 1 min. ‘elevator’ above)

L ‘audace, L’audace!
Toujours L’audace!’

Daring boldness…Always Audacity”
– Frederick the Great

Dr. Steve Ambrose is the host of the Red Hot Healthcare podcast. Since its start in January 2017, the show’s audience, leader guests, and webrank continue to grow. However, his experience, skills, and background are also geared into Healthcare Consumer Engagement.

Steve was a health provider for nearly 10,000 patients – over more than 2 decades. He saw up to 60 patient encounters a day. Many of them self-pay and properly engaged on long-term management.

He later transitioned into online technology, serving in strategy and consumer operations for a national company. Reaching large numbers of nationwide customers, Steve led an internal marketing team, which grew revenue by 440% from $125K to $625K per month. Plus he transformed a small call center to handle up to 3,500 incoming calls per day with increased satisfaction and new upsell opportunities.

More than ever, it is vital to both reach and influence consumers, especially when emotion, valuation and personal finances play a role.

Steve’s efforts revolve around core premises where ENGAGEMENT:

  • Becomes a core organization strategy
  • Receives true top-down endorsement
  • Involves training employees of the organization
  • Recognizes a patient’s multi-stage journey with touchpoints
  • Is an active, living, and flexible set of tactics, results, and pivots
  • Becomes part of the patient’s responsibility  – and is motivated as such
  • Create new and valuable partnering, innovation, and servicing opportunities

Steve consults with health provider and health technology companies of all sizes. He reviews full-time employment opportunity requests – and may pull the trigger if it’s a great fit. Reach Steve by email: steveambroseucla@gmail.com.

You may also find an open date/time to schedule to meet with Steve by phone, through his scheduler below. It will update and remind your own calendar automatically.

PATIENT ENGAGEMENT View all

POPULATION HEALTH View all

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