RED HOT Contributors

 

Hospital Execs Keep Focus on Patient Engagement, Experience

0
CREDIT: This post was originally published on this site

Source: Thinkstock

March 23, 2017 – Better patient engagement and consumer satisfaction remain among the top priorities for C-suite hospital executives, according to the 2017 C-suite survey from Premier, Inc.

The survey of 63 healthcare executives revealed that healthcare organizations are responding to the increasingly consumer-centric healthcare industry. As patients assume more financial responsibility for their healthcare, organizations are focusing on creating a positive patient experience.

Patients have more buying power in the age of health savings accounts and high-deductible health plans. Because patients use their own money to purchase much of their healthcare, they are selecting the healthcare providers that offer the best services for their dollar.

C-suite executives are recognizing that fact, with 45 percent reporting that they will increase their investments in patient engagement

About

We Support OUR Contributors

Get Our Newsletter

 Receive podcast updates
Exclusive insights
Patient Engagement Tips from industry experts
We hate SPAM as much as you do and promise to keep your email address safe.
  • Subscribe to the Podcast